When something is broken, it is always the corrective maintenance job category (Fault Report (CM) that should be used. If we carry out a service, we use the job category preventive maintenance. For everything else, for example mounting a whiteboard or general administration, we use the job category tasks & activities.
Create a new job
1. New: You can create a new job using the New button. This will open the job card.
2. Order guide: The order guide is used when you want to create a new job. The job is automatically sent to the appropriate responsible group for resolving the issue.
3. Report Guide: The report guide is used when there is no job in the system, but the work has been performed or completed. Use the reporting guide to create the job, report your time, withdraw items, and finish the job. We usually recommend starting here. Make sure you report all jobs that are preformed, and the next step is for others in the company to learn how to order their own jobs.
Job card
The guides will fill in various fields on the job card. You can modify all information on a job card after it has been created.
Alternatively, you can create a job by clicking the 'New' button and selecting a job category. This action will immediately open the job card.
Fill in the required information on the card and save it.
Depending on the category selected, the job will be routed to the appropriate work process in your menu. 
1. Site Object: Jobs must always be linked to an object. It is important that all machines and parts that you wish to perform jobs against are in the site object tree.
2. Category: Here you choose which category the job should have, "Preventive Maintenance”, “Corrective Maintenance” or a “Case management”.
3. Priority: Choose a priorities for job. You can add your own priorities by
1. Going o to Settings andSystem Settings
2. GO to Jobs and Priorities
3. Click on Edit (Now you can change Name, Icon and description)
4. Created date: All jobs will have a created date that can't be changed.
5. Start date: You can change the start date. If the job is not to be done today, you can move the start date forward and then the job will disappear from the to-do list and reappear on the selected date. All so that you can focus on what's important.
6. Deadline: Deadline to be set if you need the job to be done before a specific date. Also, if you are needed to be able to calculate backlog, for example how far behind are we with our jobs.
7. Done date: When a job is set to status done the system will enter the date here. This date will sometimes not be the same date as the completed date, because maybe you are done with the job but someone else should complete it, then you have two different dates, also if you reopen a job, the job will get another completed date. That is why we recommend that you use the done date when you create statistics.
8. Caption: Write a caption so you can easily search for the job.
9. Responsible: Responsible person or group
10 Planned time: Here you will see the planned time for the job, how long the job should take. You can enter the time in the field or in the tab for planned times.
11 Downtime duration: Enter the expected downtime here if the asset must be out of service while you perform the job. When you later record the actual downtime on the Downtime tab, that value will replace the planned figure.
12 Status: A job can have one of six status states. The system updates the status automatically based on your actions; for example, as soon as you begin logging time, the job’s status switches to Started.