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How do I create a calibration process in CMMS?

This article explains how to set up a structured calibration process in CMMS. It is intended for administrators or key users responsible for configuration and describes how to create a calibration job category, build an object structure for measuring tools, set up recurring calibration jobs, and configure selections for follow-up and overview. The result is a clear process for planning, tracking, and documenting calibrations. Automatic follow-up jobs can also be configured if calibration values fall outside defined limits, which requires additional setup.

 

Use this setup when you want to:

  • Manage calibration of instruments or measuring tools.

  • Track planned and completed calibrations.

  • Ensure traceability and follow-up on failed calibrations.

  • Structure calibration work separately from other maintenance activities.


 

Step 1: Create a calibration job category

Create a dedicated job category for calibration.

  1. Go to System  Settings → Job categories.

  2. Create a new category (for example: Calibration).

  3. Configure the appropriate properties, such as:

    • Relevant job properties (e.g. calibration result, tolerance limits, certificate number).

  4. Configure or edit rolesgroups and permissions.

Tip: Add specific calibration-related properties at this stage to ensure consistent documentation.


 

Step 2: Create an object structure for calibration tools

Set up a clear object structure for the instruments to be calibrated.

  1. Go to System  Setting→ Object categories and create anew object category.

  2. In the site explorer create a new top-level category (for example: Quality).

  3. Under the Quality obejct, create sub-objects for each instrument you want to calibrate.

    • Example:

      • Quality

        • Pressure gauge

        • Temperature sensor

        • Scale

This structure allows you to separate calibration objects from production equipment if needed.


 

Step 3: Create recurring calibration jobs

Create recurring jobs for each instrument.

  1. Open the object (e.g. Pressure gauge 01).

  2. Create a new reccurent job using the Calibration job category.

  3. Define:

    • Interval (e.g. every 6 months, yearly).

    • Start date.

    • Responsible group.

  4. Save the job.

Repeat this for each instrument that requires regular calibration.


 

Step 4: Create a selection group for calibration

To make follow-up easier, group all calibration-related selections together.

  1. Go to System  Setting→ Selections.

  2. Create a new "Selection group" (for example: Quality).

  3. Save the group.


 

Step 5: Create useful selections

Create selections to monitor calibration activities.

Job selections

Add the following job selections to the Quality group:

  • Planned calibrations coming 365 days

    • Job category = Calibration

    • Status: Planned

    • Date filter: Due date within the next 365 days

  • Calibrations this month 

    • Job category = Calibration
    • Status: all except Completed  
    • Date filter: Due date within the current month or start date this month

  • Calibrations next month 

    • Job category = Calibration
    • Status: all except Completed  
    • Date filter: Due date within the next month or start date this month
  • Done calibrations 

    • Job category = Calibration
    • Status = Completed

       

Object selection

  • All calibration tools / objects

    • Filter: Objects under the Quality structure

Recurrent jobs selection

  • Original jobs for calibrations

    • Job category = Calibration

Always include the job category Calibration in your filters to avoid mixing with other maintenance jobs.


 

Automatic follow-up jobs for failed calibrations

It is possible to automatically create a job if calibration values are outside predefined rules or tolerance limits.

This requires configuration of the Follow-up job linker application. Contact your Account Manager for more information about setup and licensing.

 


 

Troubleshooting

Calibration jobs do not appear in selections

  • Verify that the correct job category (Calibration) is included in the selection filter.

  • Check that the due date or status matches the selection criteria.

Recurring jobs are not generated

  • Confirm that the job is created as an recurring job.

  • Check that the start date and interval are correctly defined.

Automatic follow-up jobs are not created

  • Ensure that tolerance rules are correctly configured.

  • Verify that the Follow-up job linker application is active.

     


 

Contact support if the issue persists.