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How do I find my work orders?

This article explains how to locate work orders that you have created or are responsible for in Maintmaster.

Method 1: Find a work order using Search
Method 2: Find work orders from your person card
Method 3: Find work orders using selections
Troubleshooting


When to use this

Use this method when you need to:

  • Review work orders you created.

  • Check work orders assigned to you.

  • Quickly open a specific work order you are working on.


Method 1: Find a work order using Search

If you already know the work order you want to open, the quickest way is to use Search.

Steps

  1. Open the Search function in Maintmaster.

  2. Enter the work order number or relevant keyword.

  3. Select the work order from the search results.

  4. Open the work order to view or edit its details.

Find workorder MM10 ENG 1

Search is the fastest option when you already know the work order number.

 


Method 2: Find work orders from your Person card

You can also view your work orders directly from your Person card.

Steps

  1. Open your Person card in Maintmaster.

  2. Navigate to Tickets or Work Orders.

  3. Review the list displayed.

This list includes work orders where:

  • You are the creator, or

  • You are the responsible person.

From here, you can open any work order to view details or continue working on it.

Find workorder MM10 ENG 2


Method 3: Find work orders using Selections

Work orders can also be accessed through Selections, which allow you to filter and organize work orders.

Selections may include filters such as:

  • Assigned work orders

  • Open work orders

  • Work orders by status or category

find workorder MM10 ENG 3

The available selections may vary depending on your system configuration and permissions.


Troubleshooting

I cannot see my work orders

Possible causes:

  • You are not assigned as the responsible person.

  • The work order was created by another user without assigning you.

  • Filters or selections may be hiding some work orders.

Solution:

  • Use Search to locate the work order directly.

  • Check with your administrator if you believe you should have access.