How do I enable and access Maintmaster Intelligence (MI) in CMMS 8?
Learn how to enable and access Maintmaster Intelligence (MI) in CMMS 8 and troubleshoot common issues with updates and visibility.
How to enable MI in CMMS 8
1. Check your system version. Make sure you are running CMMS 8 version 8.20.26286.1 or later.
2. Update your system if necessary. If you cannot perform the update yourself due to additional services or system configurations, contact Maintmaster Support.
3. Verify that MI is enabled. If MI is still missing after the update, navigate to:
- System Settings → Modifiers → MI Integration
- Select MI Integration Enabled.
4. Check MI Chat. Verify that the MI Chat panel is visible and accessible.
Troubleshooting
MI Chat is not visible
Make sure your system is running version 8.20.26286.1 or later and that MI Integration Enabled is selected in the system settings.
MI was previously visible but has disappeared
The MI integration view may have been hidden. Go to System Settings → Modifiers → MI Integration and enable it again.
Do I need CMMS 10 to use MI?
No. MI is supported in CMMS 8, provided your system has been updated to the required version. Upgrading to CMMS 10 is not necessary to access MI.