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Why do I get the error "invalid character"?

If MaintMaster detects an unreadable character, you won’t be able to export the selected information to Excel. This invalid character typically appears in a text or numeric field and often arises when content is copied into MaintMaster.

To locate the invalid character, follow these steps:

  1. Select a small batch of rows at a time and attempt to export them to Excel. Repeat until you find the row containing the invalid character.

  2. Manually re-enter the information in the relevant fields and save the changes.

The error message “invalid character” appears in a dialog box